"Tell me a story" - and I will listen.
Storytelling is one of the most effective means of communication. A good narrative of an incidence or a scenario can most efficiently replicate the same, preserving the truth and sharing the experience.
No wonder, storytelling as an Organizational Communication Tool is being discussed and talked about lately in great detail. I recently read a good article on Story-Based Quality Assurance.
I leave the story-telling part for the article here: http://www.swqual.com/newsletter/vol2/no9/vol2no9.html
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1 comment:
That's a very simple and effective article! I liked it a lot- also forwarded it to the team here.
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